Check that laptop has both wifi and ethernet compatibility.

Connect laptop to wifi with internet connection.

Download and run AnyDesk software.

Anydesk when running

Connect laptop with CAT5/6 ethernet cable to FREE port on ethernet Switch on bridge OR PLC in engine room. 

You only need to connect cable to one of the below. NB! (DO NOT UNPLUG ANY CABLES)

Ethernet switch on bridge                       PLC in engineroom

Call Lyngaa and inform that you are ready for support.

Tell Lyngaa employee this 9 digit number showing on your screen:

Use this number showing on your screen.

When Lyngaa have got the number, this window will pop up. Press then Accept and await further instructions over phone.